Chromebook Help

Please fill out the form below to submit a repair/service request for your Chromebook.
Date*
MM slash DD slash YYYY

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Student ID
Class Of*
Chromebook Control # or Serial #*
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Student Email*
@myhchs.org
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Student Email

Parent Email

I am requesting the repair of my school assigned chromebook. The chromebook needs repair because:*
STUDENT MUST provide a detailed description, including when, how, and all else applicable. Please specify all physical damage or software issues in detail. PLEASE BE AWARE THAT IF A DETAILED DESCRIPTION IS NOT PROVIDED, THIS WILL DELAY YOUR REQUEST.
Loaner Chromebook Policy
You are submitting a repair request for your school assigned chromebook. If inventory allows, a loaner will be provided to you as we initiate and process a claim. Signing this form acknowledges your understanding that the loaner, when provided, must be maintained in a like-new condition, to avoid a charge of up to $400. The loaner must be returned when the original repaired chromebook is received by the student.
Please refer to the Chromebook Usage Policy Agreement regarding proper care for the device.
Loaner Chromebook Policy Agreement*
Check "I Agree" to agree to the policy stated above.
I Agree
Student Name*
First Last
Student Signature*
Parent Name*
First Last
Parent Signature*
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STATUS

open

completed
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utm_source
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utm_medium
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utm_campaign
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utm_term
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utm_content
Comments
This field is for validation purposes and should be left unchanged.
Chromebook Usage Agreement

Student Responsibilities
- Students are responsible for keeping the device in reasonable, good condition throughout enrollment
- Students must bring Chromebook to school daily with full charge
- Never take device to outside repair services
Fees and Costs
- Damage/Loss Fee: $400 full replacement cost if device is not kept in reasonable condition
- Early Departure: Students leaving before graduation must return Chromebook or pay $400 replacement cost
- Charger Replacement: School does not provide replacement chargers
Usage Rules
- The chromebook/account should be used for educational purposes only
- Students must use school-issued Google account; no personal accounts for school purposes
- Sound must be muted unless teacher permission is given
- Student’s device usage is monitored via school software
- No operating systems extensions are to be installed/downloaded
Repairing/Replacing School Chromebook
- Chromebook repair: Your technology fee includes covered repairs for accidental damage within reason
- The warranty does not warrant against damage caused by misuse, abuse, neglect, or vandalism
Important: If your School Chromebook is not working, please report to the Media Center. Any repair costs beyond the coverage is the responsibility of the parent/guardian.

Policy Subject to Change

By signing this document, you understand that within the coming years, any changes to the policy and regulations are accepted.

Questions or Concerns? Please email Ms. Pirovolikos at learning@myhchs.org with any questions or concerns regarding school Chromebooks and school-assigned Google accounts.

Mr. Daniel Socci

Media Center Specialist

Ms. Fei-Wen Pirovolikos

Director of Instructional Technology

Chromebook Help

Please fill out the form below to submit a repair/service request for your Chromebook.

Loaner Chromebook Policy

Chromebook Usage Agreement

Mr. Daniel Socci

Ms. Fei-Wen Pirovolikos

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