Chromebook Help

Dear Students and Parents/Guardians:

The objective of the School Chromebook program at Holy Cross High School (HCHS) is to create a collaborative learning environment for all participants. This environment will support students and enable teachers to implement transformative uses of technology. Students will transition from consumers of information to creative producers and owners of knowledge.

HCHS endeavors to prepare students for an ever­-changing world in which technological advancements are happening at a rapid rate. We are committed to preparing students for whatever path they choose after high school. To that end, teachers actively prepare lessons making use of cloud computing capabilities and supervise the student use of School Chromebooks in both virtual and brick and mortar learning spaces.

Appropriate Uses and Digital Citizenship
School-issued Chromebooks should be used for educational purposes only.

1. Receiving School Chromebook

Prior to receiving a Chromebook, both the student and the student’s parent/guardian must sign this Chromebook Usage Policy Agreement online.

2. Getting familiar with Chromebook and Google Classroom

Students will be introduced to the Chromebook and Google Classroom during Freshman Orientation. 

3. Returning School Chromebook

Students will keep the device throughout their years at HCHS. Students need not return their assigned chromebook at the end of each school year. Please refer to the Taking Care of School Chromebook section on the general care of the device. School chromebooks are school properties until the student graduates. Failure to keep the school Chromebook in a reasonable, good condition will result in a charge of the full $400 replacement cost. 

Students who leave the School before graduation must turn in their assigned chromebook to the Office of Instructional Technology prior to their last day. Failure to turn in the chromebook will result in a charge of the full $400 replacement cost.  

4. Taking Care of the School Chromebook

Students are responsible for the care of their assigned chromebook. If your chromebook is not working, please report to the Librarian immediately. The chromebook should never be taken to an outside computer service for any type of repairs or maintenance. 

a. General Precautions:

• Do not place food, drink or heavy objects next to or on top of the Chromebook.
• Do not toss your school bag that contains a Chromebook.
• Do not use a Chromebook with the power cord plugged in. This creates a tripping hazard.
• Do not stay logged in while leaving the Chromebook unattended.
• Always transport the Chromebook with care. Never carry the Chromebook with the screen open. This is a surefire way to prevent unnecessary accidents.

b. Cases

• Purchasing protective cases is highly recommended. It is the student’s responsibility to care for and protect their assigned school chromebook.

c. Charging

• It is recommended to charge the device before the battery drops to 10%. Overcharging the chromebook can shorten the lifespan of the battery. 

d. Screen Care

• Only clean the screen with a soft, dry microfiber cloth or anti static cloth.
• NOTHING should be left on the keyboard before the lid is closed, e.g. pens, pencils, or other objects.
• The Chromebook screen can be damaged if subject to heavy objects, rough treatment, some cleaning solvents, and other liquids. The screens are particularly sensitive to damage from excessive pressure, e.g. in a school bag with textbooks.

5. Using Your Chromebook At School

Students are expected to use only the Chromebook assigned to them. Lending a school-assigned device to anyone else is not permitted. No other personal device, such as a tablet or smartphone, is allowed to be connected to the school WiFi. Students do not have the option of bringing their own devices for school use; it must be an HCHS issued Chromebook. This policy is set in the Student Technology Use and Behavior Policy in the Student Handbook.

a. Being Prepared

• The School Chromebook must be brought to school each day with a full charge.

b. Surface, Backgrounds and Themes

• The School Chromebooks can be decorated with school­ appropriate stickers that are removable and do not leave marks.
• Inappropriate media may not be used as backgrounds or themes. The presence of such media will result in disciplinary action.

c. Sound

• Sound must be muted at all times unless permission is obtained from a teacher.

d. Logging into a School Chromebook

• Students will log into the School Chromebook using their school-issued Google account. The use of non-school gmail is not permitted on school devices.
• Students should never share their account password with others.
• Students must set their School Chromebook to require login when turned on.

6. Using School Chromebook Outside of School

Students are expected to adhere to all HCHS technology policies at all times. Please refer to the Student Technology Use and Behavior Policy in the Student Handbook.

7. Software

• The School uses monitoring software to view the screen and usage activities on all school chromebooks. 
• The School uses Google Classroom for teaching and learning. All work is stored in the cloud.
• Students may not install any operating systems or download any extensions on their school chromebook. 

8. Chromebook Identification

All School Chromebooks are labeled for identification. Removing a label is prohibited and will result in disciplinary action. Refer to the Student Technology Use and Behavioral Policy section in the Student/Parent Handbook for details. If the student needs a replacement label, they should report to the Librarian immediately.

9. Repairing/Replacing School Chromebook

a. Chromebook repair: Your technology fee includes covered repairs for accidental damage within reason; however, the warranty does not warrant against damage caused by misuse, abuse, neglect, or vandalism. If your School Chromebook is not working, please report to the Librarian immediately and obtain a copy of Repair and Loaner Request Forms. The repair claim approval is ultimately at the discretion of the insurance provider. Any repair costs beyond the coverage is the responsibility of the parent/guardian.

b. Charger: If the original charger is lost, the School does not provide a replacement. Replacement chargers are available for purchase in the school Bookstore. 

Policy Subject to Change

In the event of any future update of this policy document, parents/guardians and students will be notified via school email. By signing this document, you understand that within the coming years, any changes to the policy and regulations are accepted. 

Questions or Concerns?

Please email Ms. Pirovolikos at learning@myhchs.org with any questions or concerns regarding school Chromebooks and school-assigned Google accounts.

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